What is your preferred method of shipping?
We prefer to ship USPS Priority Mail, unless otherwise requested.
How are shipping costs calculated?
They're calculated by weight, size and shipping location, as calculated by USPS.
Once I place an order on your online shop, how long will it take to ship?
We'll get your purchase in the mail in 1-2 business days and then priority mail usually takes 1-3 days to get to you, depending on your shipping address.
Do we ship internationally?
Yes! When you enter your shipping address at checkout, our online store will calculate your international shipping costs.
Can I ship my purchase to someone else as a gift?
Absolutely! Make sure you put in the recipients shipping address at the end of your order and let us know that the order is a gift so we can wrap it for you!
In the shipping options, I saw "Pick up at Orange Beautiful" is an option. How does that work?
We offer pick up at our studio for local Chicago customers. If you select that option, we'll contact you to set up a time to pick up your purchase.
Do you print other peoples' designs?
Unfortunately, no. Since we are primarily a design studio, we only print our own designs, but we're more than happy to recommend local print shops who will gladly print your designs for you.
Can you customize your existing products (i.e. change the color, add my name)?
We love custom requests and we do a lot of custom work - contact us with what you have in mind and we'll work with you to figure out how to make it as cost effective as possible. *Customizing existing products, especially those that we print in bulk, can be cost prohibitive, but let us know what you'd like done and we'll provide you with different options to make it possible.*
Is there a minimum order for custom work?
No quantity is too big or too small. With most printing and production methods, the larger the quantity, the lower the price of each piece, but we'll work with you to figure out the best printing method to accommodate your needs for the best price.
What is the turnaround time for custom orders?
In general, most custom orders take 2-3 weeks. Because of our custom design process where we work one-on-one with clients, the back and forth between us and the client can take a couple days or a couple months depending on the client. Providing us with your budget, time-frame, and any deadlines right of the bat will help make the process faster.
All of your custom work has price based on quantity 100- can I only order in increments of 100?
We've adjusted the prices of all our custom work to be for quantity 100 so you can easily compare the different custom work styles. Printing method, overall quantity and any labor intensive elements, such as envelope liners, will all affect your final price. Use the pricing on our website as a general guideline, but once we've talked with you further about your project, we'll be able to provide you with more specific pricing.
I like Orange Beautiful's style, but I have a very specific idea in mind. Can you still work with me?
Absolutely! Some people come in and choose something directly from the portfolio, but I really enjoy people who bring in creative ideas that they're excited about.
Do you sell wholesale?
Yes, we love selling our products to independent boutiques around the world! If you're interested in carrying Orange Beautiful products in your shop, please fill out our inquiry form!
Do you sell internationally?
Absolutely! Just get in touch with us!
Do you have a wholesale catalog that I can check out?
We do! You can check it out here.
I'm ready to place my order! How do I do that?
Get in touch with us and we'll send you login information to access our wholesale shop.